WORLD CLASS PROPERTY COLLECTIVE FAQ'S

Question 1

Answer

No! We have plenty of options to communicate and sign paperwork which we can tailor to your needs. You won't actually need to physically attend and meet with us.

We'll talk about what suits you best, and then outline the easy process to move forward.

Question 2

Q: Will I get the first home owners grant for any property I buy?

Answer

You can get the grant for any completed new property with a price under $600,000 and for a land and build valued under $750,000

Question 3

Q: Will I get an exemption of stamp duty if I am a first home buyer?

Answer

If you satisfy the eligibility requirements yes you may get a grant, contact us for the more info as this is always changing.

Question 4

Q: How will you identify me?

Answer

There are a few options to do this outside of our office. We can send you a link to complete the ID check from your mobile or tablet, you may visit an Australia Post outlet (we will send you a form to take with you), or you may choose to have a verifier come to you at the time and venue of your choosing (ZipID).

Please see below list of ID documents that are acceptable;

- Australian Passport
- Australian Drivers Licence
- Australian Birth Certificate
- Foreign Passport
- Australian Citizenship
- Visa documents / Immi card
- Medicare Card

Question 5

Q: What do you need to know?

Answer

That we are there for you!

You don't need to know everything
You don't need to remember everything
You don't need to feel lost
You don't need to feel afraid to ask questions

Our team are the ones who know all you need to know. We'll lead you along the way, and answer any questions you may have when you think of them.

If you're buying your first property, the only thing you need to do is to make contact with us!

Question 6

Q: What if I like a property that is going to auction?

Answer

Contact us as soon as possible before auction day.

If you attend the auction and are the successful bidder, then you are fully locked into going ahead with the purchase straight away. This means if you can't go ahead for any reason after that time, you will be risking losing an amount equal to 10% of the purchase price (no matter what initial deposit you put down) to the owner.

Before auction day, you need to ensure you've done the following:

gone through the Contract paperwork with us;
finalised any inspections you want to undertake (pest / building / strata / checking the working order of appliances at the property);
obtained an unconditional loan approval from your bank - not a pre approval, but a full approval. The bank need to make sure they are satisfied with this property as security for your loan before the auction takes place

Question 7

Q: Where can I find your email address?

Answer

We don't have it on our website to avoid spam. It's easy to make contact in the same way you would via an email though - just click on the "Contact Us" tab above and fill in the form. It will come through to our team via an email and we'll then respond as soon as possible.

Question 8

Q: What is a cooling off period?

Answer

This is where you put down a 0.25% deposit to secure the property and sign the Contract with the agent.

For a buyer:

the benefit of proceeding this way is that it locks the owner into the sale you get 5 working days in which to finalise any inspections / finance etc. During that time the owner cannot accept any other offers on the property
The negative of proceeding this way is that if you decide not to proceed past that 5 day period for any reason you will lose your 0.25% deposit). If you do proceed this way, you can still negotiate any changes to the contract or price during the cooling off period (obviously it will be up to the vendor however, to decide whether they are willing to accept any such changes)

For a seller:

the benefit of proceeding this way is that you get some part security that the purchaser is actually interested in going ahead - you will get compensated (to an amount equal to 0.25% of the purchase price) if they do not proceed within the 5 business day cooling off time. Without a cooling off period, you get no compensation if the buyer decides to walk away at any time before signing the Contract
the negative of proceeding this way is that you lock other buyers out during the cooling off time. You are fully bound by the Contract, and have to wait to the end of the cooling off period to know if the purchaser is going ahead or not.

Question 9

Q: What if I'm looking at a property going to auction?

Answer

Contact us as soon as possible before auction day.

If you attend the auction and are the successful bidder, then you are fully locked into going ahead with the purchase straight away. This means if you can't go ahead for any reason after that time, you will be risking losing an amount equal to 10% of the purchase price (no matter what initial deposit you put down) to the owner.

Before auction day, you need to ensure you've done the following:

gone through the Contract paperwork with us;
finalised any inspections you want to undertake (pest / building / strata / checking the working order of appliances at the property);
obtained an unconditional loan approval from your bank - not a pre approval, but a full approval. The bank need to make sure they are satisfied with this property as security for your loan before the auction takes place

Question 10

Q: Do I need a Solicitor as well as a Licensed Conveyancer?

Answer

No. We hold professional indemnity insurance just like solicitors. We are fully qualified to deal with any property transaction within NSW and specialise in just that.

Question 11

Q: What parts of the process can World Class Conveyancing NOT assist with?

Answer

We do not offer advice or assistance with finance or taxation issues. We are not qualified to do so. You should consult an accountant on these issues. In some circumstances a financial planner may also be important.

Question 12

Q: What is an offset account?

Answer

This is a savings or transaction account that is linked to a home loan account. The balance can be offset again the home loan balance, meaning a borrower is only charged interest on the difference between the two.

Question 13

Q: What is "equity" in a home?

Answer

This is the difference between the market value of a property and the amount still owed on the home loan. You can potentially use this equity to borrow more money to purchase an investment property or pay for renovations.

Question 14

Q: What are adjustments?

Answer

These are apportionments of rates and outgoings to the property from the date of settlement or any date required by the special conditions in the Contract prior to settlement between the parties. Adjustments generally include the current instalment of Council land rates, a daily average rate for water usage and fees for any discharge of any mortgage or caveat.

Question 15

Q: If purchasing, when can I re-inspect the property?

Answer

You should re-inspect just before exchange to ensure the working order and condition of the property as a whole. You are then entitled to a final inspection within the 3 days prior to settlement taking place. You should make an appointment with the real estate agent for these inspections.

Question 16

Q: I need to organise a removalist - can you tell me what time settlement is?

Answer

A settlement time is usually confirmed at least 1 week prior to settlement, the most common timing is between 2-3pm. If you need to book removalists well in advance, please advise our office as to what time you have arranged with the removalists and we will endeavour to book settlement as close to that time as possible. You should note the time cannot be guaranteed however, as your lender and the other side’s lender will have to agree to your preferred time for settlement and some will only complete settlement in the afternoon.

Question 17

Q: Do I have to attend settlement?

Answer

No, World Class Conveyancing will attend settlement on your behalf

Question 18

Q: My property has just settled, when do I get my money?

Answer

Electronic settlements are done via the PEXA platform and you will generally recieve the cleared funds in your bank account within 24 hours sometimes sooner depending on the time of settlement and who you bank with.

Question 19

Q: What if I get an email that I'm unsure of?

Answer

Contact us by phone to double check the request or email did come from us.

Question 20

Q: Is styling suitable if I still live in my home?

Answer

Absolutely! Partial styling is ideal for owner-occupied homes. We can complement your existing furniture with fresh touches to elevate your home’s appeal.

Question 21

Q: How long does the process take?

Answer

After your consultation, we can typically install within 5–7 days. Installations are quick and efficient—usually completed within a few hours.

Question 22

Q: Is it worth it in a ‘hot market’?

Answer

Yes! Even in competitive markets, styling helps you maximise your results. Buyers are more emotionally connected to well-presented homes and more willing to stretch their budget for the property that makes them feel an emotional connection to it.

Question 23

Q: Do you offer payment plans?

Answer

Yes, we offer flexible payment options, including interest-free terms, to make styling accessible without the upfront financial burden. A small deposit is required to secure your booking.

Question 24

How quickly can you start and finish a project?

Answer

It depends on the scope of works required and availability of relevant products and trades, but most smaller updates (like painting and lighting) can be completed within 1–2 weeks. For more involved cosmetic work, like flooring changes or multi-room refreshes, our typical turnaround is around 3–5 weeks from consultation to completion. We’ll always give you a realistic timeline upfront and keep you updated of any changes along the way.

Question 25

Do I need to be out of the house while the work is happening?

Answer

Not always. Some of our clients stay in their homes during the process, especially for projects like interior painting or lighting upgrades. We work cleanly, in stages, and with as little disruption as possible. For more extensive work, we’ll chat with you about the best schedule to minimise inconvenience to you. For those vendors who need to live in their property throughout the marketing campaign, we can offer an additional service where one of our team members attend the property prior to an open home to make sure the beds are made to look like a shopfront window, lounge cushions are fluffed and run and experienced eye over the property to ensure that everything is ready for your house to shine on centre stage. If this is something that interests you, please let us know and we can provide a quote for this additional service.

Question 26

Do you offer services for homes that aren’t being sold?

Answer

Yes, we regularly work with homeowners who simply want to update or refresh their space. Most of our services are just as effective for “love where you live” makeovers as they are for pre-sale preparations.

Question 27

What kind of painting do you do?

Answer

We cover interior, exterior, woodwork, cabinetry, feature walls, you name it. Our painters focus on quality preparation and finishes that last, not just surface-level touch-ups. Our painters produce work to the highest possible standard to ensure longevity of the finished product and to achieve maximum value for money. They’re proud of the work they undertake for homeowners, and aren’t corner-cutters. If you’re unsure about colours or finishes, our in-house painters and interior designer will work together to guide you through your options.

Question 28

Can I pick and choose which services I need?

Answer

Absolutely. You’re not locked into a fixed package; we’ve intentionally structured our business to make is as flexible and as client centred as possible. You can use us just for conveyancing, painting, staging or request us to coordinate other services like lighting, flooring, or garden updates. We tailor everything to suit your needs and budget, and there’s no hard sell or pressure to use other services that you don’t need or want. While we co-ordinate everything for you and shoulder any potential stress along the way, you remain in charge at all times, and we will seek your feedback and instructions along the way to ensure you have opportunities to express your preferences or raise any concerns.

Question 29

Do you manage all the trades, or do I need to arrange anything?

Answer

We manage it all. From getting quotes to scheduling trusted tradespeople and overseeing the work, we act as your project manager, so you only need to deal with one point of contact throughout the whole process. For properties being sold, your main point of contact is likely to be one of our trusted and very experienced Licensed Conveyancers. We’re real estate people at heart. Real estate is in our DNA, so it’s hardly surprising that as well as having extensive legal knowledge relating to the conveyancing process, our team of Licensed Conveyancers wear many hats, having the relevant training and experience in other real estate-based fields to go hand-in-hand with their work as conveyancers. This makes them perfectly positioned to guide you through the legalities of your sale (or purchase) while simultaneously assisting with preparing your home to go to market, or to be personalised for you to move into a home that is uniquely yours. We eat, sleep and breathe real estate and we know through experience what people look for when searching for a new home. Having worked with thousands of real estate agents over the years, we understand what your agent needs from us in order to help them negotiate the best price possible for you. It’s this approach that stands us apart from many other businesses in this space – we can take you from start to styled to settled without all the noise of multiple people calling, texting, and emailing you for instructions as you navigate your real estate journey. Buying real estate is a big deal, and our aim is for you to enjoy the experience and have confidence along the way.

Question 30

Do you provide a written quote?

Answer

Yes, we provide a clear, itemised quote after your initial consultation. We’ll explain where the greatest return on investment lies and only recommend work that will genuinely increase the market value of your property or enhance your enjoyment of the home if you aren’t selling.

Question 31

Can you help us get our home ready for sale photography and open homes?

Answer

Absolutely, if you’re selling, we can co-ordinate the trades and scope of works, then hand over to our styling team to stage your home beautifully for campaign photography and open homes. You’ll be market-ready with our seamless process, all under the one World Class banner.

Question 32

Do you service Sydney, Wollongong, the Southern Highlands and the Central Coast?

Answer

Yes, we do! Our team works across the Sydney metro area and nearby regions, and we’re happy to travel for the right project. If you’re unsure whether you’re in our zone, just ask.

WORLD CLASS PROPERTY COLLECTIVE FAQ'S

Convenyancing FAQ's

Staging and Styling FAQ's

Painting and Renovation FAQ's

World Class Conveyancing PTY LTD